About company                                                                                         

We are an international forwarding company. We work worldwide in many countries - our great team with different backgrounds in Europe, Asia, the Americas. But whatever we work, whatever language we speak, we are all united by one general vision – to move forward and create a better life for many people. Our wonderful team is the heart and soul of our business and are an integral part of its success. Therefore, to expand our capabilities we are looking for a  Business Development Manager who will share our values and become part of our friendly M9 Team. 

Responsibilities:  

• Manage orders for regular and new customers (accept requests from customers, interact with all necessary departments on the timing of the request; issue invoices; control and analyze the profit on orders; close orders); 

• Enter the information about orders into the corporate database.  

• Prepare and manage documentation related to shipments.  

• Issuing invoices and control timely payments.  

• Advise Clients, process requests from regular customers and requests from the new customers: record requests in CRM; advise clients on the rules, terms and conditions of transportation and customs clearance, as well as the cost of the company's services; 

• Interact with customers on current shipments; inform customers about the progress of transportation; analyze customer satisfaction on completed orders and take actions to increase the level of customer satisfaction; 

• Achieve finance and quality KPIs.  

Conditions:  

• Remote work. Possible future office locations (Tbilisi, Poti, Batumi)  

Requirements:  

• Native Georgian speaker  

• Working level English and Russian 

• University degree,  

• Minimum 2 years of work experience in similar positions  

• Good knowledge of international sea freight  

• Experienced PC user  

• Proactive person with strong communication skills, customer orientation, result orientation. 

What We Offer: 

• A dynamic and supportive work environment. 

• Professional development and career growth opportunities. 

• Competitive salary and benefits package. 

• Opportunity to work remotely with the potential to transition to an office setting in the future.